About the brand
What is Nainpreet The Collective? Nainpreet - The Collective - A one-stop shop for all your Pakistani fashion favourites featuring designers such as Faraz Manan, Maria B, Sana Safinaz, Elan, Nida Azwer & many more is a first of its kind multi-designer online store located in India.
How can I place an order?Orders can be placed through the website, via WhatsApp, or by contacting info@nainpreet.com.Do you offer international shipping?Yes, we offer international shipping via reputable courier services.What are the shipping charges?Local delivery charges within India are 150 INR. International shipping costs are fixed at 1500 INR.
What payment methods are accepted?
The website supports various payment methods, including direct payment gateways that comply with PCI-DSS standards for secure transactions.
What is your return policy?All Luxury Pret & Made to order products are not eligible for return, items purchased on sale are not eligible for exchange or return.What is your exchange policy?To initiate an exchange, please contact our care team within 3 days of delivery with your order number and reason for return. If the product is defective or incorrect, include an image of the item and we shall be happy to assist you on the same.How can I cancel my order?Orders can be canceled before they are processed. Once processed, cancellation requests cannot be entertained.
How do you handle customer information?Customer information collected during purchase or browsing is used to enhance the shopping experience. Customers can opt-in for marketing communications and have the right to withdraw consent at any time.Is my personal information secure?Yes, we follow industry best practices and PCI-DSS requirements to ensure your personal information is securely handled.
How can I get in touch for support or complaints?For any support or complaints, you can contact us via WhatsApp at +91-9588-460-164 or email at info@nainpreet.com. We strive to respond within 48 hours.
For more detailed information on policies or to browse their collections, please visit Nainpreet’s website.